Category Archives: Ethics

You are here:

Home

The Politics of Language: The Best Interpreters Facilitate Diplomacy

Posted on September 13, 2018
By Chang-Castillo Ethics Language

Even the most multilingual heads of state and politicians utilize conference interpreters in important meetings and crucial events. They know when it comes to the fragile, silken threads that often bind international diplomacy on all fronts – political, professional and humanitarian – precise words are essential to fluid communication. This respect for language and its…

The Interpreter’s Code: Dress, Etiquette – And Confidentiality!

Posted on July 18, 2017
By Chang-Castillo Ethics

At the most basic level, you hire a team of professional interpreters to communicate your message via the target audience’s preferred language. From a macro perspective, there is so much more going on than that. From the way your interpreter team looks and dresses, to their personal conduct and the manner by which they handle a…

I hired CCA to provide simultaneous interpretation support into French, German, Russian, and English during events in 3 different countries organized by my company with over 200 attendees. The technicians and interpreters were highly professional, friendly and well prepared. All 3 events went very smoothly and all participants were very satisfied with the quality of the interpretation work. Communication with the organizers was easy, and smooth. The project was handled very professionally. Working with you has been a pleasure too. Thank you for being so responsive and available. There is nothing I could think of that could have made the process easier. I will definitely use CCA's services again in the future.

Noelle P.
Senior Localization Manager
I’ve been very satisfied with the work conducted by CCA. My contact is always responsive, handles rush requests seamlessly and has made each translation project a pleasant experience.

Lisa K.
Vice President and Product Development Specialist
The CCA team provides an unmatched level of professionalism in the industry. They are able to accommodate all of my foreign language needs. Most importantly, the quality of work they provide on a day-to-day basis makes my job easier.

Jesse M.
Project Manager
Chang-Castillo and Associates have consistently delivered on their commitment to providing top level service for our foreign language needs. Communication is clear, detailed and timely. The resources they provide are exemplary and the overall process in working with CCA is seamless.

Kirk B
Project Manager
Having used other translation services in the past, I know that quality of service can vary greatly from one place to the next. Our events planning team and international clients have been very pleased with the professionalism, attitude, and exceptional service we receive through Chang-Castillo. We are always pleased with the consistent communication and greatly value the working relationship that we have formed. By far, Chang-Castillo has been the most organized, detail-oriented service that meets our international needs. This group has provided valuable solutions through our partnership.

International Executive Assistant
International Executive Assistant
Chang-Castillo and Associates were meticulous in their preparation and delivery. They were not merely accurate in their interpreting, but worked so hard to ensure the ideas being expressed came fully to life. Just got back from a conference in Hungary where the interpreters sent everyone to sleep – flat as a pancake. A great contrast with Chang-Castillo and Associates!

John Lotherington
Executive Director, Salzburg Global Seminar
I cannot overstress the wonderful working relationship we had with you and your staff during our World Meet Conference in Louisville, Kentucky. You certainly took charge of this aspect of our event to ensure that everything was in place and well-rehearsed prior to the first speaker taking the stage. From the onset, I realized that we were in good hands. Onsite, we found your staff of interpreters to be courteous, well-educated and well suited to the intricacies of working within a high-attendance conference situation. It is a good thing that for the most part, we didn't even know they were there! Judging by reviews we received from our international attendees, your staff also was superb in their language skills. I should also mention that we found your services were competitively-priced and fit well within our budget. We will certainly be in touch prior to our next annual conference event.

Tom Tulloch
NASPL (The North American State and Provincial Lotteries), Director of Administration
Thank you Chang-Castillo, for providing continued excellent interpretation and translation services for my meetings. I appreciate your commitment to excellence, understanding my planning process and clients, and your dependability. Knowing I can count on you to provide the high level interpreters and equipment my clients require, makes working with you easy and a pleasure. You’re the best.

Senior Certified Meeting Professional (CMP)